Privacy Policy

TOPVISION TECHNOLOGY ("we", "us" or "our") is committed to protecting the personal data and privacy of the individuals who visit our website and use our services. This Privacy Policy explains, in a transparent manner, how we collect, use, store, disclose and safeguard your personal data when we provide cross-border market research, data insight and trade execution services, and describes the rights you may exercise in relation to that data.

1. Personal Data We Collect

We collect personal data that you voluntarily provide to us — for example, when you complete an enquiry or appointment form on our website — including your name, company name, business contact details (such as email address and telephone number), job title and the target markets or service requirements you describe. We may also process business data that is strictly necessary for us to deliver the research, analysis or trade execution services you have requested, where you have authorised us to do so. We do not knowingly collect special categories of personal data, and our services are not directed to children.

2. How We Use Your Personal Data

We process your personal data only for the following purposes: to respond to your enquiries and communicate with you about your service requirements; to perform the market research, data analysis and trade execution activities within the scope agreed with you; to administer our contractual relationship, including billing and support; to improve the quality, security and performance of our services; and to comply with our legal and regulatory obligations. Where we rely on your consent, we will not use your data for any purpose falling outside the scope of that consent, and we will not use your data for unrelated marketing without offering you a clear means to object.

3. Storage, Security and Retention

Our infrastructure is hosted on Tencent Cloud and is operated in accordance with internationally recognised information security and privacy management standards, including ISO/IEC 27001 and ISO/IEC 27701. We implement appropriate technical and organisational measures to protect your personal data, including encrypted transmission, role-based access control, logging and periodic security review. Your personal data is retained only for as long as necessary to fulfil the purposes described in this Policy or as required by applicable law, after which it is deleted or anonymised.

4. Sharing and Disclosure

We do not sell, rent or trade your personal data. We may disclose it to trusted service providers and professional advisers who process data on our behalf under contractual confidentiality and security obligations, to competent authorities where disclosure is required by law or necessary to protect our legal rights, and to third parties where you have given your explicit consent. Where personal data is transferred across borders, we take appropriate safeguards to ensure that the level of protection afforded to it is not diminished.

5. Your Rights

Subject to applicable law, you have the right to request access to the personal data we hold about you, to request that inaccurate data be corrected or incomplete data be completed, to request erasure of your data, to request restriction of or to object to certain processing, to receive your data in a portable format where technically feasible, and to withdraw any consent you have previously given. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, or to raise a question or complaint about our handling of your data, please contact us at kelly@topvisiontechnology.com. We will respond within the time limits prescribed by applicable law.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, our practices or applicable law. The revised version will be published on this page with an updated "Last updated" date, and, where the changes are material, we will take reasonable steps to bring them to your attention. We encourage you to review this page periodically.